MANAGEMENT, SUPERVISION & LEADERSHIP

Our leadership and management courses offer resources for both new and seasoned leaders to become more adept at developing employees, inspiring and guiding teams, managing change, and effectively influencing stakeholders across an organisation.

• Building high performance teams

• Multi-Cultural & Multi-Generational Teams

• Transformational Leadership

• Identifying & Managing High Potentials

• Strategic Management

• Performance appraisals & Performance management

COMMUNICATION & CORPORATE SKILLS

We provide a full range of corporate training courses and workshops which equip staff with the skills they need to be more effective contributors in their daily work.

• Assertiveness skills

• Communication skills

• Conflict resolution

• Dealing with difficult people

• Influencing skills

• Presentation skills

• Report writing

• Time management

SALES, MARKETING & CUSTOMER SERVICE

Our commercial programs help organisations to improve the skills of their customer-facing staff.  Ensure your staff gain the skills they need to identify, win and retain customers.

• Consultative selling

• Complaint handling

• Customer service

• Negotiation skills

• Sales for non-sales people

• Selling skills

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HUMAN RESOURCES & RECRUITMENT

Our human resource training has a specific focus on recruitment and talent acquisition. These programs help organisations increase their productivity by sourcing and human capital aligned to their business goals.

• Sourcing hard to find Talent

• Recruitment & Selection

• Writing Effective Job Advertisements

• Competency-based interviewing

• Coaching for Performance

• Employee Engagement

• Remuneration & Benefits