Performance Management
11 December, 2017
MANAGEMENT, SUPERVISION & LEADERSHIP
Our leadership and management courses offer resources for both new and seasoned leaders to become more adept at developing employees, inspiring and guiding teams, managing change, and effectively influencing stakeholders across an organisation.
Building high performance teams
Multi-Cultural & Multi-Generational Teams
Transformational Leadership
Identifying & Managing High Potentials
Strategic Management
Performance appraisals & Performance management
COMMUNICATION & CORPORATE SKILLS
We provide a full range of corporate training courses and workshops which equip staff with the skills they need to be more effective contributors in their daily work.
Assertiveness skills
Communication skills
Conflict resolution
Dealing with difficult people
Influencing skills
Presentation skills
Report writing
Time management
HUMAN RESOURCES & RECRUITMENT
Our human resource training has a specific focus on recruitment and talent acquisition. These programs help organisations increase their productivity by sourcing and human capital aligned to their business goals.
Sourcing hard to find Talent
Recruitment & Selection
Writing Effective Job Advertisements
Competency-based interviewing
Coaching for Performance
Employee Engagement
Remuneration & Benefits
SALES, MARKETING & CUSTOMER SERVICE
Our commercial programs help organisations to improve the skills of their customer-facing staff. Ensure your staff gain the skills they need to identify, win and retain customers.
Consultative selling
Complaint handling
Customer service
Negotiation skills
Sales for non-sales people
Selling skills